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Returns Queue

Manage and approve pending return requests.

Pending Requests
42
Value at Risk
$4,250
Avg Processing Time
1.2 days
RMA ID Customer Item Status Date

Inspection Center

Log received items and determine restock eligibility.

Awaiting Inspection 12
Restockable
Damaged / Reject

Policy Rules

Automate approvals and routing based on conditions.

Rule Name Condition Action Status
VIP Auto-Approve Customer.LTV > $1000 Auto-Approve
Final Sale Reject Item.Tag contains 'FinalSale' Auto-Reject

Email Logs

History of automated communications sent to customers.

Refund Initiated: RMA-1042

To: michael.chen@example.com

Today, 10:42 AM

Return Instructions Sent: RMA-1043

To: sarah.j@example.com

Yesterday, 2:15 PM

Settings

Manage your account and workspace preferences.

Profile Information

RMA Details

Go to Queue G Q
Go to Inspection G I
Toggle Dark Mode T D
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